BatteriesPlus Bulbs - Franchises
  • Durham, NC 915
  • Durham, NC, USA
  • based on experience
  • Hourly
  • Full and/or Part Time

great working environment----discount on products----matching contrubutions coming


Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE opportunity for you!

Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs.

DUTIES

  • Repair cell phones, tablets, light fixtures and other devices as needed
  • Receive, pack and ship these devices
  • Develop written procedures and technical videos for common device repair activities
  • Maintain proper inventory
  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

QUALIFICATIONS

  • Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
  • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
  • Ability to make minor decisions and use some judgment within standardized procedures
  • Good technical writing skills preferred
  • Knowledge of MS Word, Excel
BatteriesPlus Bulbs - Franchises
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