BatteriesPlus Bulbs - Franchises
  • Winston-Salem, NC 181
  • Winston-Salem, NC, USA
  • BOE
  • Hourly
  • Full and/or Part Time

BCBS, Vacation & Holidays


Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE opportunity for you!

Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs.

DUTIES

Repair cell phones, tablets, light fixtures and other devices as needed

Receive, pack and ship these devices

Develop written procedures and technical videos for common device repair activities

Maintain proper inventory

Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.

Provide live camera-based remote support (i.e., Skype) for in-store device repairs

Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

QUALIFICATIONS

Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.

In lieu of device repair experience, minimum associates degree in electronics, or other technical degree

Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance

Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train

Ability to make minor decisions and use some judgment within standardized procedures

Good technical writing skills preferred

Knowledge of MS Word, Excel

Working environment

Reasonable accommodations, if necessary and/or as required by law, will be made available.

Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting

This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment

This position requires lifting 10-20 on a regular and frequent basis, 50 on an occasional basis, and more than 50 on an infrequent basis.

 

QUALIFICATIONS

-Ability to successfully change components of most major smart phones.  Return phone to service without damaging other components and/or functionilities of the device-H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience. Prior retail experience desired but not required
-Ability to gain quick and solid understanding of company's electronic retail and cross reference system
-Good listening and verbal communication skills with a customer focus
-Must possess and use organizational and analytical problem solving skills
-Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects
-Ability to calculate simple math, percents, ratios and algebraic expressions and read gauges
-Demonstrated technical aptitude and or technical experience desired-Valid driver's license and clean driving record preferred. 

 

 

To Apply for this position please visit our store @ Winston Salem -636 South Stratford Road

Introduce yourself and ask for a tour of our facility. Take this opportunity to learn about what we do.  If you feel like our organization is one you would like to be a part of then ask for an applicaition.  After completing this application turn it in and ask that it be forwarded to Patrick Carrington.

Sincerely interested in recieving top consideration for this excellent opportunity? Then you must apply in person. We look forward to talking with you. 

Phone 336-794-0673

BatteriesPlus Bulbs - Franchises
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